Complaint procedure
We aim to maintain high standards in line with our value to deliver excellence in all that we do but recognise that we can sometimes get things wrong, despite our best intentions. HeadStart views a complaint as an opportunity, as well as a chance, to put things right for the person making the complaint, and to improve, put right the service activities and benefits that HeadStart offers. We would not be able to do so or learn for the future if we did not receive feedback when things go wrong. Therefore we value and take seriously any feedback we receive.
Complaint form
If you would like to make a complaint you can fill out a form here and email it to admin@headstartaba.org